Terms of Service
Last updated: January 22, 2026
Please read these Terms of Service ("Terms", "Agreement") carefully before using the Sundy encrypted storage application ("Service") operated by Sundy Data Labs ("Company", "we", "our", or "us").
1. Acceptance of Terms
By downloading, installing, or using Sundy, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not use our Service.
2. Description of Service
Sundy is a desktop application that provides encrypted storage functionality. The Service includes:
- Creation and management of encrypted storage containers
- Multi-password vault system
- MAGIC disk unlock functionality
- Built-in 2FA (TOTP) generator
- Virtual disk mounting via FUSE
3. License Grant
3.1 Personal License
Upon purchase of a valid license, we grant you a non-exclusive, non-transferable, limited license to:
- Install and use Sundy on devices you own or control
- Use the software for personal or commercial purposes
- Receive free updates for the lifetime of the product
3.2 License Restrictions
You may NOT:
- Redistribute, sell, lease, or sublicense the software
- Modify, reverse engineer, decompile, or disassemble the software
- Remove or alter any proprietary notices or labels
- Use the software for any unlawful purpose
- Transfer your license to another person or entity
- Use one license on more machines than permitted
3.3 License Binding
Each license is bound to a specific Machine ID derived from your hardware. This binding cannot be transferred to another machine without our explicit authorization.
4. Purchases and Payments
4.1 Pricing
License prices are as displayed at the time of purchase. We reserve the right to modify pricing at any time without notice, but changes will not affect existing licenses.
4.2 Payment
All payments are processed through secure third-party payment processors. We do not store your complete payment information.
4.3 Refund Policy
We offer a 14-day refund policy from the date of purchase. To request a refund:
- Contact us at support@sundy.io
- Provide your order number and reason for refund
- Refunds are processed within 5-10 business days
After 14 days, refunds are granted only at our discretion for exceptional circumstances.
5. User Responsibilities
⚠️ Critical Warning: You are solely responsible for maintaining your passwords and encryption keys. We have no ability to recover lost passwords or decrypt your data. There is no password recovery mechanism by design.
5.1 Password Management
You acknowledge and agree that:
- You are responsible for creating and remembering secure passwords
- Lost passwords cannot be recovered by us or anyone else
- We recommend maintaining secure backups of your passwords
5.2 Data Backup
You are responsible for maintaining backups of your encrypted storage files and the passwords needed to access them.
5.3 Legal Compliance
You agree to use Sundy only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations.
6. Intellectual Property
Sundy, including its code, design, documentation, and trademarks, is the intellectual property of Sundy Data Labs. This Agreement does not transfer any intellectual property rights to you.
7. Third-Party Software
Sundy may utilize third-party software components (such as macFUSE). These components are subject to their own licenses and terms. We are not responsible for third-party software.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will meet your specific requirements
- The Service will be uninterrupted, timely, secure, or error-free
- The results from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SUNDY DATA LABS BE LIABLE FOR ANY:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorized access to or alteration of your data
- Damages resulting from lost passwords or inaccessible encrypted data
Our total liability shall not exceed the amount paid by you for the license.
10. Indemnification
You agree to indemnify and hold harmless Sundy Data Labs and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you store using the Service
11. Termination
11.1 By You
You may stop using Sundy at any time. Uninstalling the software terminates your use but does not entitle you to a refund outside the refund policy period.
11.2 By Us
We may terminate or suspend your license immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service ceases immediately.
11.3 Effect of Termination
Termination does not affect your encrypted data, which remains accessible with your passwords. However, you will not receive updates or support.
12. Updates and Modifications
We may release updates to Sundy that may add, modify, or remove features. While we strive for backward compatibility, we cannot guarantee that future updates will not affect existing functionality.
13. Privacy
Your use of Sundy is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Indonesia.
15. Dispute Resolution
Before initiating any legal action, you agree to contact us at legal@sundy.io to attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Sundy Data Labs regarding the Service and supersede all prior agreements and understandings.
18. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting on our website. Your continued use of Sundy after changes constitutes acceptance of the modified Terms.
19. Contact Information
For questions about these Terms, please contact us:
- Email: legal@sundy.io
- Company: Sundy Data Labs
- Location: Indonesia
By using Sundy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.